In today’s world, you can never be too careful.
Whether it’s the driveway, the pool or a stockroom full of sensitive materials, know when dangerous areas are being accessed to help prevent trouble. We carry a variety of alarm systems that are designed to alert you when someone enters an unauthorized area. Keep your family, staff and visitors safe with safety devices from Lifestyle by Focus. Please take a try and if the problem still remains, please kindly let me know the result and your router model, so I can assist you with another solution.An ounce of prevention is worth a pound of a cure. The link is /knowledge-base/w ifi-connection-problem-clock-c amera-tt531wn-router-netgear/
more information about how to set up the camera work with your NETGEAR Router plea se refer to the article, Just alter the M ode to 54Mbps to let clock cam era to match, after the camera matched the data rate and con nected to router successfully, clock camera will not care the data rate speed of the router, In this case, a modification for Netgear router
Note: If your router is NETGEA R, most NETGEAR router work on higher speed data rate transm issions in default setting(UP TO 600M), The Netgear router can not automatically adjust the data rate to match to the clock camera, so the clock camera alway says failure WiFi connection. Once the camera can connect t o your wifi, you can add the c amera to your smart phone by u sing Add camera “Lan addition” function. If you don’t want to alter you r router Wi-fi mode, we recomm end you use other smart phone to set the camera, because not all smart phone has this prob lem. (2), Use others smart phone to configure the camera wifi set ting. By accessing the router’s interface –> go to Wireless Setup page –> Alter the WiFi- mode. (1), Alter your router Wi-fi m ode from 11bgn mode to 11bg mo de. There are two ways t o slove this problem, Mostly because of y ou smart phone’s wifi hardware can’t work well with your wifi router 11b gn mode.
Run the app “Lizvie”on your sm art phone, add the camera and configure the wifi connection, Please note that the wifi SSI D and password are the same with your smart phone.ĥ, If the camera still fail to connect your wifi, and you ar e sure the wifi password is no problem. This w as done in order to clear the camera before setting and let the camera back to the origin al factory settings. It means your reset operation has been successfully. The RESET button about 10 seco nds, then release the button a nd wait for the camera to sing “Ping” or “Dong”, after you hearing “Ping” or “Dong”, please waiting for the camera rebooting, after 1 minute it will sing a short music three times, Your camera works without any WiFi network, if there is no music playing, it means the cam era is working with previous W iFi network (It could be the f actory’s wifi). Connect the provided power supply to the camera, turn the power switch to the ON position and wait about 1 minute, when you hear a music thre e times that means And please make sure the WiFi password and the WiFi name don’t have specific character like #^&*$ and so on.Ĥ, Reset the camera for clearing the wrong setting. Please increase the volume of your phone, and put the phone closer to the rear side of the camera when phone broadcase the sound wave.ģ, In order to ensure the Wi-Fi signal strong enough and the Wi-Fi signal are not interfer ed, please move your camera c lose to your Wi-Fi router, The range within 5 meters is recommended. so we s trongly recommend you use the provided power adapter to powe r the camera when you going to set up your camera wifi conne ction.Ģ. The wifi module of the camera may not work properly. Because if your camera power by the battery, when the bettery power is lacking, To solve this problem, please see following steps:ġ, Please use the provided pow er supply to power your camera when you set up the camera to hook up to your wifi.
Regarding to your problem, it may be caused by the WiFi connection failed. We would like to request you to refer following information to check the problem first.įirst of all, please make sure the WiFi is not 5Ghz bands, because the camera is only able to work over 2.4Ghz WiFi network. Thanks for your email and sorry for the problem, please don’t worry as we will solve it in your favor.